EMPLOYMENT
Cat Haven is a 7 day a week operation that has been rescuing and rehoming cats since 1961, taking in over 8,000 cats and kittens each year. Operating under the Getting to Zero model, our goal is to rescue and rehome as many cats as possible, ensuring they find loving forever homes.
Our employees are the lifeblood of our organisation, working across all areas including, cat welfare, foster, boarding, reception, clinic and admin. We are also supported by a large group of dedicated volunteers who assist us in everyday operations. Working at Cat Haven is both challenging and rewarding, whilst being amongst a like-minded team who are passionate about animal welfare.
Current Vacancies
Volunteer Coordinator - Fixed Term Contract
An exciting opportunity has arisen to provide coordination and leadership to Cat Haven’s amazing volunteer community who play a crucial part of our everyday operations. This role will be responsible for leading and inspiring others while driving impactful volunteer initiatives for our organisation.
To be successful in this role you will need to have demonstrated experience in a similar role, with exceptional leadership qualities, communication and interpersonal skills to create, lead and deliver high quality programs to engage and retain volunteers.
This is a 12 month-fixed term contract (parental leave cover) that will require some weekend and after-hours work as required.
To read more and apply please click HERE
Applications need to be via SEEK, NOT to Recruitment@cathaven.com.au
Expressions of Interest
Cat Haven is always looking for new talent, the positions below are examples of the roles that may become available. Keep an eye on our socials and website for current vacancies and details on how to apply.
Some of the positions that may come available are:
Veterinarians
Our talented and dedicated vets perform a wide range of interesting and life-saving surgeries that you rarely get to try in private practice, and we work up complex medical cases to the same degree, if not more so, than many other clinics. We treat a vast majority of cats and kittens in our busy but small clinic.
Vet Nurses
Customer Service Officers
Our Customer Service Officers are passionate about animal welfare and enjoy interacting with people and working as part of a like-minded, supportive team. They are the first point of contact for all visitors and enquiries to our organisation, including adoption information and triaging all enquiries to the right departments. Excellent communication and interpersonal skills are vital to be successful in this position and previous retail experience is essential.
Foster Care Officers
Our Fabulous Foster Team provides support for over 3,500 foster cats and kittens and their amazing foster paw-rents every year. This vital program ensures that our most vulnerable cases such as neonate kittens, surgical recovery, behaviour rehabilitation and cats not coping in the shelter environment receive one-on-one care in a supportive home environment, with the help of our network of dedicated, life-saving foster carers.
To excel in this role you will need excellent communication and interpersonal skills with qualifications in animal husbandry or previous experience working in a shelter.
To register your expression of interest in any of these positions, please email your Resume to recruitment@cathaven.com.au or contact HR on 9442 3611 for more information.
Frequently Asked Questions
What is proposed?
A staged rebuild with the consolidation and collocation of functions will improve workflows across the site whilst expanding useable area by building up. Stage 1 will see the demolition of the existing ‘cottage’ (admin, foster) with a double storey building in its place comprising sort/intake, clinic, office, and training facilities. Upon completion, the former clinic building will be refurbished for our foster operations and the former sort/intake area will be refurbished as dedicated volunteer amenities.
Stage 2 will be the consolidation and rebuild of cat accommodation facilities for holding, adoptions and boarding. Stage 3 will see the removal of all remaining buildings/structures and replacement with the balance of facilities (quarantine, foster, utilities, store, maintenance). Subject to funding, options will be considered for a separate redevelopment of the existing reception/retail building and carpark.
What options have been considered?
Seven options were reviewed with six deemed unviable. Refurbishing or extending our facilities would not materially change underlying issues. Equally, doing nothing would just defer issues. Changing our business model to outsource clinical services would result in a loss of control, clinical cost increases, and potential reduction of service. Relocating our operations to an alternate site would allow for a bespoke build however previous investigations have not identified suitable land like our current site.
The last option is to rebuild on the existing site. A full demolition and rebuild would require relocation to a temporary facility to maintain operations with considerable setup costs. A staged rebuild would allow for continued operations, albeit with manageable disruption. The staged option would see smaller packages of work undertaken and, whilst taking overall longer to deliver, would likely be more palatable to funding stakeholders.
Why now?
Capacity Planning: Addressing infrastructure needs now allows us to proactively prepare for potential increases in cat intake volumes. By expanding capacity and improving facilities ahead of anticipated changes in the Cat Act, we can better accommodate the needs of a larger cat population without compromising on care standards or overcrowding.
Operational Efficiency: Upgrading facilities now improves operational efficiency and effectiveness, enabling us to handle higher intake volumes more seamlessly. This will help facilitate smoother operations, reduce stress on staff and volunteers, and ensure optimal care for all cats.
Compliance with Regulations: Anticipated changes to the Cat Act may introduce new requirements or standards for animal welfare organisations. By undertaking the project now, we can proactively ensure compliance with future regulations, avoiding potential penalties or legal challenges associated with non compliance. It also ensures we remain able to respond if smaller welfare organisations cannot.
Financial Considerations: Delaying the project may result in increased costs in the long run. As cat intake volumes rise, we may face greater strain on existing facilities, leading to higher maintenance expenses, increased operational costs (particularly via outsourcing), and potential emergency repairs.
Animal Welfare: Every day that Cat Haven operates with inadequate facilities, cats may suffer due to overcrowding or substandard living conditions. Acting promptly to improve facilities means providing a better quality of life for cats in need, minimising their suffering, and maximising their chances of adoption.
What are the benefits of the redevelopment?
Improved Animal Welfare: Upgrading facilities will provide better conditions for the cats, including better ventilation, temperature control, and space, leading to enhanced physical and mental well-being.
Enhanced Health and Safety: Modernised facilities will improve infection control, reducing the risk of diseases among the cats and workers. This also ensures a safer environment for visitors.
Increased Adoption Rates: With improved facilities and a more welcoming environment, potential adopters are more likely to visit Cat Haven and consider adopting. This can lead to higher adoption rates and reduced overcrowding.
Better Working Conditions: Upgraded facilities will improve the working environment for our workers, fostering improved morale and productivity. This includes ergonomic workspaces, improved lighting, dedicated volunteer amenities, and better-equipped medical facilities.
Community Engagement: A new Cat Haven will serve as a hub for community engagement, hosting events, workshops, and educational programs. This will foster a sense of community involvement and support for cat welfare initiatives including responsible pet ownership.
How does this align with our Strategic Plan?
Our current Strategic Plan is premised around three pillars: organisational sustainability, technology infrastructure, and community and stakeholder engagement. New facilities will ensure Cat Haven can become more efficient with better resource allocation, increased capability, and capacity for care. The integration of new technology will ensure we can deliver the best care to our cats, improve site productivity, and reduce length of stay. Expanded capacity will ensure we can support more local government’s meet their requirements under the Cat Act and increase opportunities to host educators and their students to support the next generation.
What happened to the Lotterywest grant awarded in 2022 for a transportable building?
Cat Haven submitted, and received, development approval in 2023 for a transportable building that was to be installed adjacent the cottage. The project encountered an unforeseen technical issue which would have resulted in a budget blowout requiring considerable additional funding by Cat Haven in addition to the grant. The Board decided to cancel the project as it did not represent good value for money. Lotterywest approved the repurposing of the grant for planning and design of Stage 1 of the redevelopment.
How will the site be impacted during the build and how will this impact the cats?
We will seek to minimise impact to operations during construction. Access around the site will change to facilitate safe access with fencing and signage. There will be temporary facilities in place to allow certain functions to continue operating. The builder will seek to limit noise and vibration as best possible. Calming music and Feliway diffusers will be maintained in the cat accommodation areas.
Will the site be accessible to people of all abilities?
Yes, the new buildings will be compliant with current access requirements including lifts.
What is the cost?
The full site redevelopment is likely to cost in excess of $30m based on a recent similar development undertaken by RSCPA South Australia, however, will be subject to the final scope and when construction is anticipated to be undertaken. The Stage 1 development is likely to cost around $9-$11m, including full fit out and temporary works to support the build.
What is the cost benefit?
Cat Haven delivers an essential community service to the Western Australian community particularly as a place of last resort. Our ongoing operations not only save local government rate payers around $3.4m of direct cat management costs annually, we also conservatively save environmental damages of around $2.6m by removing stray and unwanted cats from the streets. By 2034 these savings are anticipated to rise to $5m and $4m, respectively, in today’s terms.
Despite saving the Western Australian community annual direct costs of over $3m, our annual Stage Government grant under the Companion Animal Shelter Program is $150,000.
Benefit cost ratio modelling for the full redevelopment over a 20 year horizon shows a BCR of circa 3.8.
Who is funding the redevelopment?
Cat Haven is liaising with potential funding stakeholders including the State Government, Lotterywest and private entities. Cat Haven will contribute some funds toward the redevelopment.
Why can’t this be funded entirely by Cat Haven?
Cat Haven runs at a considerable operating loss every year and must rely nearly entirely on community goodwill. Whilst bequests do provide a welcome source of revenue, they are unpredictable and cannot be quarantined for capital expenditure purposes such as this redevelopment. Cat Haven is attempting to diversify revenue streams through initiatives such as the Op Shop and is undertaking a holistic review of the Cat Management Facility program.
I do not agree with spending on infrastructure when this money could go directly toward the cats. Why can’t this be done?
Cost-Efficiency: While direct spending on cat welfare is crucial, neglecting infrastructure can result in higher operational costs over time due to inefficiencies, maintenance issues, and potential liabilities. By addressing infrastructure needs now, we can reduce long-term expenses and allocate more resources to the cats in the future.
Impact on Animal Welfare: Improved infrastructure creates a healthier and more comfortable environment for the cats, which can lead to reduced medical expenses, improved adoption rates, and overall better welfare outcomes for the cats.
Impact on Worker Welfare: Modern facilities will ensure we can create a collaborative and more efficiently run the organisation. Worker retention (both staff and volunteers) will be improved by providing a comfortable workplace where all workers feel valued and can perform at their best. New facilities will remove legacy hazards and potential liabilities.
Donor Stewardship: Investing in infrastructure not only benefits the cats but also enhances the ability to fulfill our mission and serve the community. Prudent and responsible financial management to date has positioned us to be able to invest in our future and minimise future exposure.
Long-Term Vision: Investing in our infrastructure is part of a comprehensive strategy to build a sustainable and resilient Cat Haven that can continue to provide high-quality care for the cats for years to come. The redevelopment lays the foundation for future growth and success.
Community Impact: A modernised shelter will attract more visitors, volunteers, and support from the community, leading to increased awareness, engagement, and collaboration on cat welfare issues. Our enhanced capacity will ensure we can support the Western Australian community more comprehensively.
Balancing Priorities: We are committed to finding a balance between immediate needs and long-term investments, ensuring that resources are allocated effectively to maximise impact for both the cats and the community.
What consultation has happened and how can I get involved?
Consultation commenced with key staff in late 2023 to ensure functional requirements and building workflows were understood. A designer has been engaged to provide specialist technical input and to further develop the design suitable for development approval.
As the project develops, there will be opportunities for the community to contribute to ways that Cat Haven can celebrate its history.
I am concerned Cat Haven’s identity and the ‘feel’ may change because of the redevelopment, what are you doing to preserve this?
Mission Alignment: Our core mission and values remain unchanged. The redevelopment is aimed at better fulfilling this mission by improving the facilities and services provided to the cats.
Continued Commitment: We dedicated to our primary objective of rescuing cats from the perils of the streets. The redevelopment is intended to enhance our ability to fulfil this commitment, rather than detract from it.
Animal-Centric Approach: Every decision regarding the redevelopment is being made with the cats’ best interests in mind. This includes considerations such as providing comfortable living spaces, enriching environments, and high-quality veterinary care.
Maintaining Core Values: Our core values, such as integrity, respect, kindness, and ongoing improvement, will continue to guide all aspects of our operations, even amidst changes brought about by the redevelopment.
Open Communication: We will maintain open lines of communication throughout the redevelopment process to address any concerns or questions that arise. This will be undertaken through regular project updates and forums to allow our members and the wider community the opportunity to understand the project and its benefits in more detail.